Frequently asked questions

The questions families, schools, and clinicians ask most about Nova — what it does, who it is for, and how its guidance is checked.

What is Nova Autism Assistant?

Nova Autism Assistant is a real-time autism support tool designed to give calm, step-by-step guidance during meltdowns, sensory overwhelm, shutdowns, communication struggles, daily routines, school situations, and more.

What can I ask Nova?

You can ask about meltdowns, transitions, safety, wandering/elopement, routines, school issues, IEP preparation, communicating with teachers or doctors, calming strategies, sensory supports, and many other autism-related situations. Some advanced topics require higher subscription tiers.

Is Nova just regular AI?

No. Nova runs inside a tightly controlled system with over 200 autism-specific documents written for real-world situations. Nova does not improvise or give personal opinions. Every response is structured, safe, and grounded in autism knowledge, not open-ended AI behavior.

Is Nova a doctor or therapist?

No. Nova does not diagnose or replace medical, therapeutic, or legal professionals. It provides educational guidance only.

Who is Nova Autism Assistant for?

Nova was created by the parent of a Level 3 autistic child specifically for the autism community. It's built for autistic individuals, parents, caregivers, teachers, therapists, first responders, and anyone who wants to better understand and support autistic people. You don't need a diagnosis or a specific role to use Nova. If you care about an autistic person or want to learn how to support them more confidently, Nova is for you.

How do you make sure Nova follows its rules?

Nova is audited continuously with an internal compliance harness that replays 33+ difficult real-world scenarios — crisis situations, region-correct terminology, adult self-advocates versus caregivers, and refusing medical or legal advice. Nova currently scores 99% on those internal rule-following checks. That is a measure of how faithfully Nova follows its own rules, not a promise of medical or legal accuracy.

Does Nova store personal information?

Nova uses the support profile you enter only to give more personalized guidance. You can delete your account and data anytime.

Open Nova Read the caregiver guides